View All Conversation Statuses in a Single View
A
Azure Dove
Description: As a Salesmsg user, I'd like the ability to see all conversation statuses (open, closed, needs response, unread) simultaneously in a single view or Smart View filter, rather than toggling between each status one at a time.
Business Impact: Sales directors and managers auditing their team's conversations currently have to switch between each status individually. This makes it impossible to quickly spot conversations that are incorrectly open, overdue, or need a response. A combined view would dramatically improve team oversight and help managers catch deals slipping through without having to check multiple views.
Created by Hansel Aguilar
Chris Brisson
Hey Azure Dove — thanks for taking the time to share this. Totally hear you on how painful it is having to flip between Open/Closed/Needs Response/Unread when you’re trying to audit a team. Appreciate the detailed context here; we’re going to take a look at what it would take to support a combined “all statuses” view (or Smart View filter) and we’ll follow up once we have an update.