Web Widget: Identify inbound source
S
Scientific Albatross
As a customer using the Salesmsg Website Chat Widget, I'd like to identify how many customers are using this tool to interact with my business. Could we apply a tag to each customer or identify the inbound source as 'widget' when the customer submits the form?
Created by Ben Francis
Canny AI
Merged in a post:
Automatically tag inbound messages by channel
R
Representative Pinniped
As a Salesmsg user, I'd like to have the ability to automatically tag inbound messages based on the channel that they were sent through.
For example, if a message was sent in from the chat widget or a social media platform, having that tag automatically added would be very useful from an organization/reporting perspective.
Anton Chernyshev
open
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complete
Chris Brisson
Scientific Albatross You can filter contacts by Optin Source and see the Web Chat Widget. Does this work for you?