Zendesk
Alex Molloy
Leave us a comment on what you'd like to do with this integration!
Tawheed Al-towaitee
Merged in a post:
ZenDesk
Z
Zaffre blue Heron
Our CS team leverages Zendesk heavily and sends texts on directly from there. Is there any chance you can create that for us?
Chris Brisson
Thank you for posting, Zaffre blue Heron! I have a few more questions for you:
- What specific functionalities do you need in the integration between Salesmsg and Zendesk?
- How frequently does your team send texts from Zendesk, and what volume of messages do you anticipate?
- Are there any specific security or compliance requirements we should be aware of for this integration?
Z
Zaffre blue Heron
Ability to send SMS though zendesk and ability to get metrics from it