Salesmsg July 2026 updates give your team five new capabilities: simultaneous incoming call handling, per-automation credit tracking, an in-app system health dashboard, flexible member invites with delayed inbox setup, and a role-level permission to restrict conversation reassignment.
Track Credit Spend By Workflow, Agent, and Broadcast
See exactly how many credits each workflow, AI agent, broadcast, and trigger is spending — so you know what's working and what's costing you.
Handle Multiple Incoming Calls Without Dropping Anyone
Answer, hold, and manage several incoming calls at once directly from the Salesmsg calling popup — no call gets auto-disconnected.
Check System Health From Inside Salesmsg
See current system status and recent performance directly in Settings — without opening a support ticket or checking a separate page.
Invite Members Before Assigning Them An Inbox
Add new team members to your account now and assign their inbox when you're ready — without triggering unexpected number purchases.
Control Who Can Reassign Conversations By Role
Restrict which roles can move conversations to a different rep — so round-robin rules stay intact and lead distribution stays fair.
