Explore June 2026 Salesmsg updates: filter Workflow and AI Agent enrollments by custom fields, lock down conversation reassignment by role, run AI Agents from RCS inboxes, download full call history exports, and tag teammates with @mentions in contact notes.
Target Contacts with Custom Field Filters in Workflows
Filter enrolled contacts in Workflows, AI Agents, and Campaigns using your organization's custom field values to reach exactly the right people.
Lock Down Conversation Reassignment by Role
Control which roles can reassign conversations so members can't bypass round-robin rules or cherry-pick leads from teammates.
Send AI Agent Messages Through RCS Inboxes
Connect your AI Agents to RCS inboxes so contacts receive richer, more engaging first messages from the start of every conversation.
Download Your Call Records Instantly from the Calls Page
Download your full call records from the Calls page in CSV or TXT format, with exports that respect any filters you have active.
Mention Teammates Directly in Contact Notes
Tag any team member in a contact note using @mentions to keep context clear and loop in the right people instantly
