From AI-powered assistance to streamlined calling and contact management, this month’s updates give your team sharper control.
Streamline Navigation with the Discover Menu
Discover key tools faster with streamlined navigation in the new discover menu.
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Track Knowledge Base Uploads in Real Time
Stay informed with live updates as your custom documents sync, so you know exactly when they’re ready to use.
2
Pause and Resume AI Conversations Seamlessly
Step in for sensitive moments, then hand conversations back to AI Agents with full context.
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Import Contacts with Owner Assignment
Assign owners during contact imports to save time and keep new contacts organized from the start.
4
Auto-Assign Contact Owners on First Interaction
Automatically set the first teammate who responds as the contact owner for clearer accountability.
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