Check out Salesmsg’s latest features and upgrades for June 2024. That includes upgraded ‘Away’ status notifications, limited Call Queue time, business hours in Call Queue, Salesforce updates and more.
Away Status Notification
Need a break from customer calls? Mark yourself as “away” with our Away Status Notification - and calls will be redistributed to the rest of your team. (This works for regular calling, Call Queue, IVR and more.)
Call Queue Updates
Using our Call Queue? With this update, Salesmsg will auto drop callers who have waited in the Queue for 30 minutes or send them to voicemail. Set your schedule to make sure no one gets stuck waiting!
Call Transcript for "No Message"
Always get accurate calling transcripts with our new 'No Text to Transcribe' indicator. When audio files contain no spoken words, we'll now clearly mark them as "no text to transcribe” for your convenience.
Franchise Child 10DLC and Billing Status
For your franchise: Get total visibility into your child organizations! View key details like email, plan type and subscription status. Plus, track 10DLC brand and campaign status, available credits and more.
Send SMS From Account
Love Salesforce Classic? Check out our new 'Send Message' button on Account objects. This new button lets you quickly send messages to contacts associated with that account.
