Take full control of your calling settings with Smart Call Flows. Route calls accurately, pair AI agents with automated follow ups, match flows to business hours, and build a custom IVR, all from one place.
See All Your Calling Settings at a Glance
Customize how your team answers calls and set clear rules for missed calls, all from one place with Smart Call Flows.
Route Calls More Accurately with New Action Configurations
Direct every call exactly where it needs to go using flexible actions like Ring, Call Queue, Send to Voicemail, and Play Audio.
Follow Up Faster with Agents and Automations
Keep every conversation moving by pairing calling and texting agents with automated actions like Send SMS and Play Audio.
Match Your Call Flows to Your Business Hours
Build call flows that automatically adjust to your team's operating hours, so every call is handled the right way at the right time.
Customize Your IVR to Fit Your Workflow
Build a flexible IVR tree and tailor your call flow settings to match exactly how your business operates.
