Breakdown Call Transcript by Speaker
Tawheed Al-towaitee
As a user, I want my call and voicemail transcript to be broken down by speaker instead of a one text blob.
Tawheed Al-towaitee
Merged in a post:
Organized transcripts by speaker in sales message and HubSpot
S
Structural Grasshopper
It’s too hard to read the current formatting of the transcripts
Chris Brisson
Hey Structural Grasshopper, thanks for your feedback! I have a few more questions for you:
- How would you prefer the transcripts to be organized by speaker?
- Are there specific features or formats from other platforms that you find helpful for reading transcripts?
- What specific challenges are you facing with the current transcript formatting?
Canny AI
Merged in a post:
Who's Who in the Transcript?
M
Maroon Lark
The voicemail transcripts currently show a long list of words and sentences without making any distinction between speakers. I would like to see the transcripts formatted to look more like a movie or film script, and less like a stream of consciousness.
M
Maroon Lark
We'd love for this to more closely mirror Aircall's transcription by denoting who was speaking - https://salesmsg.d.pr/i/fa1G7L