💡 Feature Requests

As an Admin, I would need my SMS software to automatically translate one language to another when sending or receiving SMS messages, so that another contact and I who does not speak the same language can communicate in SMS.

Please add a comment below with the filters you would like us to add to Smart Views!

As a Salesmsg user, I would like the ability to export conversations in bulk so that I do not have to do it one by one.

Essentially the exact same functionality as Intercom's snooze button -- but with text conversations! i.e. A button that, instead of closing or marking a conversation read/unread, temporarily closes or hides the conversation until a specified period of time.

As a Salesmsg user, I would like the ability to export conversations in bulk as opposed to one by one, so that I can save time doing a tedious process.

As a Salesmsg user that deals with sensitive info, we would like the ability to delete information that was received and should not be kept visible for any other team member to view. We need this so that we can comfortably encourage our contacts to share while keeping a safe environment for their sensitive information.

We have multiple inboxes, and sometimes a potential customer will text into the wrong line. We would love to be able to "merge" or reassign that conversation to the proper inbox, instead of needing to start a new conversation and lose the thread on the other line.

As a user, I'd like to add an internal comment on a specific message on the Salesmsg conversation timeline.

Can we have the ability to place reactions on messages?

I'd like to be able to schedule reminders for appointments, meetings, demos from Salesmsg so I can decrease the amount of no-shows.