💡 Feature Requests

Send outbound texts and completely block customers from replying

As a Salesmsg account Owner/Admin, I'd like to view and monitor all inboxes without being added as a member of each one. Currently, I can only see inboxes I'm explicitly added to, which requires me to appear in the member list. For oversight and monitoring purposes, I need a global view across all inboxes without being listed as an active member in each one.

As a Salesmsg user, I would like Salesmsg to automatically pause sending messages during the hours that contacts should not be reached out to so that I do not have to configure my campaigns or workflows to cover this.

We’d like the ability to set a character limit on outbound messages that our team members can send. This would help us control SMS credit usage by preventing staff from sending overly long messages that consume multiple credits. Ideally, admins could define this limit per user or across the account.

As a Salesmsg user, I'd like to be able to click the link for a specific conversation while logged out, then be taken to that specific conversation automatically after logging in.

Basic Request: Create Multiple, Separate A2P 10DLC Campaigns within Single Account Allow SalesMSG customers to create multiple A2P 10DLC Campaigns within a single account and assign numbers to each campaign accordingly instead of only being able to have a single A2p 10DLC Campaign that all numbers within an account are assigned to. This would reduce the need to create additional SalesMSG accounts in order to do maintain multiple campaigns. This would better map to the architecture of businesses running multiple business units and/or brands where separate campaigns are needed, but where a singular account interface/login and billing structure is desired. This also would simplify interfacing connected integrations with other key platforms like Hubspot & Aircall.

As a user, I want the ability to create a custom field for my users so we can easily insert these user properties in chat, campaigns, broadcasts, automations, and more. text date number date

As a user, I want to set my preferred language on settings so that I can be assigned specific conversations that require that language support.

As an Admin or Owner of the account, I would like the ability to export a current active users' list from our account. This would be helpful when performing account audits.

As a Salesmsg user, I'd like to have the option to extend the length of my Salesmsg session so that I have to login less frequently.