💡 Feature Requests

We’d like the ability to set a character limit on outbound messages that our team members can send. This would help us control SMS credit usage by preventing staff from sending overly long messages that consume multiple credits. Ideally, admins could define this limit per user or across the account.

As a Salesmsg user, I'd like to be able to click the link for a specific conversation while logged out, then be taken to that specific conversation automatically after logging in.

Basic Request: Create Multiple, Separate A2P 10DLC Campaigns within Single Account Allow SalesMSG customers to create multiple A2P 10DLC Campaigns within a single account and assign numbers to each campaign accordingly instead of only being able to have a single A2p 10DLC Campaign that all numbers within an account are assigned to. This would reduce the need to create additional SalesMSG accounts in order to do maintain multiple campaigns. This would better map to the architecture of businesses running multiple business units and/or brands where separate campaigns are needed, but where a singular account interface/login and billing structure is desired. This also would simplify interfacing connected integrations with other key platforms like Hubspot & Aircall.

As a user, I want the ability to create a custom field for my users so we can easily insert these user properties in chat, campaigns, broadcasts, automations, and more. text date number date

As a user, I want to set my preferred language on settings so that I can be assigned specific conversations that require that language support.

As a Salesmsg Organization owner or Admin, I would like to restrict my team members ability to manually opt-out or manually opt back in contacts from within the UI, so that I know our unsubscribed list has the fewest amount of people making changes to it.

As an Admin or Owner of the account, I would like the ability to export a current active users' list from our account. This would be helpful when performing account audits.

As a Salesmsg user, I'd like to have the option to extend the length of my Salesmsg session so that I have to login less frequently.

As a Salesmsg user, I'd like the ability to toggle off the 'signature' feature within the platform, so that if multiple people are using the same Salesmsg user account, there won't be inaccurate signatures attached to outbound messages.

As a Salesmsg user, I would like to be able to save custom permission configurations so that I can quickly and conveniently invite new members to my account with the correct set of permissions already enabled. This would save the trouble of having to make the same adjustments to each new member's permissions manually.