💡 Feature Requests

We need inbound SMS notifications on shared numbers to go to the client’s Account Manager/CSM (from a CRM user field) instead of only the Contact owner, so the day-to-day owner gets notified when their client texts.

I would like to have the option to only get notifications for conversations assigned to me as opposed to notifications for the entire inbox. Specially for mobile.

I would like to be able to select which inboxes send me email notifications, rather than all on or off.

As a Salesmsg organization owner, I would like to change notification behavior where unreads / reads are associated with the member instead of the inbox, so that every messages would stay "unread" until my user account read the message.

As a Salesmsg user, I'd like to have the ability to set in-app notifications to dismiss themselves quicker within the platform, since they typically are visible for too long and manually closing them is a nuisance. Example: https://salesmsg.d.pr/i/NFDdUA

As a user who works with multiple windows, I often miss messages from clients who have open conversations. In the previous version of the app, the tab would blink when a new message came in, making it easier for me to notice. I would like this feature to be added back to the app.

As a Salesmsg user, I would like real-time banner notifications for Chrome.

Need to hear when inbound calls are coming in. Don't see a settings option for this.

i would like for the calls to be silenced when im on a call because its so loud i cant hear the other person talk or myself think

A customer is interested in having the ability to tailor which users on the account receive the opt-out notifications from broadcasts on the inbox, since most of the members on the inbox don't have a need to see the opt-out notifications as they come in