💡 Feature Requests

As a Salesmessage user, I would like Salesmsg and my CRM to show what method was used when the message was composed and sent so that we can have better clarity of our traffic. An example would be that the timestamp receipt would have specific details if a message was sent manually through Salesmessage, sent via a broadcast, sent using the mobile app, sent by a trigger, sent using workflow from a CRM, or with an automation from Zapier, etc.

I'd like to have a report to see KPI's like time to response and other stats.

As a Salesmsg user, I would like to know the total number of inbound, outbound, and combined interactions. This is not to be confused with the total number of message segments/credits.

Currently, as a Salesmsg Organization Owner, I am unable to see who specifically opt-ed out at what time from my Contacts Tab on the Analytics page. I'd like to be able to see which contact opted out and when, and also be able to export that data into a .CSV sheet.

In addition to number of messages sent

In the 1.0 Analytics, we could see the breakdown of number of messages sent per inbox. With 2.0, we can no longer see that breakdown per inbox. It'd be helpful to show which inboxes (and users) are sending the most messages in a given period.

As a Salesmsg Organization, I would like to be able to see a break down of member usage for Shared Inboxes so that, we can measure productivity by seeing how many texts each person responded to within that shared inbox.

As a Salemsg organization that makes a lot of calls, we would like to be able to know exactly the total number of calls received, calls made, and the total number of calls broken down by each member of the team so that we can know who is making more calls.

I'd like to be able to find and record how different campaigns do.