💡 Feature Requests

We use Airtable for managing most of our data, including a CRM. It would be fabulous if we could connect Salesmsg to our Airtable CRM. Setting up the connection in Make, Zapier, or Integrately is extremely tedious. Airtable already has some great sms integrations with Twilio.

Currently, the calendar/meeting-booking integration only supports HubSpot and Calendly. It would be nice to connect Outlook for scheduling meetings Given many teams run on Microsoft/Outlook rather than Google or Calendly, native Outlook calendar support would remove friction for meeting scheduling and booking-link automation.

As a Salesforce x Salesmsg user, who texts high-volume, back-and-forth conversations I want to log a whole conversation thread as a single Salesforce activity record on demand OR at end of day, so that my activity history stays readable and long text exchanges don't bury other correspondence like emails.

As a Salesmsg user, I make frequent calls to third parties (like insurance companies) on behalf of a specific client. Today the call logs under the HubSpot contact for the number dialed (the insurance company), so there's no way to see that the call was about a specific client when reviewing that client's record. I want to relate or tag a call to another contact so it appears in that contact's HubSpot timeline. Example: I call an insurance company about a claim for client Mike Jordan, and that call activity shows on Mike Jordan's record, not just the insurer's.

As a Salesmsg user, I want the option to pull a contact's time zone from HubSpot (the CRM linked to Salesmsg) and use it for quiet hours, instead of relying on the time zone Salesmsg assigns from the area code. Contacts often have an accurate time zone already set in HubSpot. Right now quiet hours can fire at the wrong local time because Salesmsg derives the time zone from the phone number's area code, which doesn't always match where the contact actually is. Letting us choose the HubSpot time zone as the source would keep quiet hours accurate for those contacts.

Would like to see a connection with Smarsh in the future to alleviate some compliance overhead and keep all convos in one place. Thanks

Currently, only text-type fields from PipeDrive sync correctly when mapping properties in Salesmsg. Fields that use pick list, radio button, or other structured data types do not appear as available options for mapping, even when they are valid contact fields in PipeDrive. This prevents customers from syncing commonly used CRM fields such as membership tier or contact type, which are often managed as pick lists for cleaner data entry and reporting.

Our main goal is to integrate Salesmsg with Wix so that when a lead fills out a form, we can automatically trigger follow-up communications and other automations.

It would be fantastic to be able to show HubSpot properties in SalesMsg conditionally, based on a HubSpot property. For example, if the Contact is listed in HubSpot as a Prospect, SalesMsg shows Property A, Property B, and Property C. If the Contact is listed in HubSpot as a Client, SalesMsg shows Property D, Property E, and Property F.

Description: As a Salesmsg user, I'd like the ability to receive a scheduled Slack notification (daily or at a custom cadence) listing all conversations that are unread or need a response, so my team doesn't miss leads without having to manually monitor the inbox throughout the day. Business Impact: Teams managing high volumes of conversations need a reliable safety net for catching missed messages. Real-time notifications work well but can be missed. A daily digest sent to a Slack channel gives sales directors a consistent touchpoint to audit response gaps and hold their team accountable — especially critical for speed-to-lead workflows.