💡 Feature Requests

As a Salesmsg user, I'd like to match inbox members to teams

As a Salesmsg user I'd like to see any message that has not received a manual response from me - whether it's been read or unread, to show up in the Needs Response filter. Currently, it has to be the first message received from a Contact, and if it's not the first message, it has to be read first. This will help me come back to any messages I've read, or haven't read, and still need to reply to.

As a Salesmsg Organization that predominantly uses one shared inbox, we would like the conversations to self-assign to the registered HubSpot contact owner's Salesmsg account so that we do not have to manually assign them

As a Salesmsg user, I'd like to not mark the first message in an inbox as 'read' when the page loads. We only want to see the list view, not mark the first message in that list as 'read'

As a Salesmsg user, I'd like to combine the Open and Unread list view to show all conversations that have not been responded to.

I work with 5 different markets and it is annoying when a get a call from another market that I am not currently working in. It would be great to have the ability to mute an inbox so I don't receive calls during that time.

When I make a call or send a text message I do not need a new "Unread" notification clogging up my unread feed. This unread area should be for new unread messages or missed calls only.

Would like to be able to sort inboxes and members. Right now it's fixed. It would make a lot of sense to be able to click the table header you want to sort by, and ascending or descending. For example, inboxes should be able to be sorted by inbox name, owner, number of members, number, or create date.

As a user, I'd like to the ability to star my favorite inboxes so they appear at the top of my inbox dropdown.

As a Salesmsg Org Owner, I would like to remove myself from a newly added Inbox so that I do not get any notifications and for the inbox to stop showing under the unified inbox.