💡 Feature Requests

Salesmsg 2.0 Redesign: Settings: Inboxes

As a Salesmsg customer using voicemail drop functionality, I would like the ability to restrict agents from creating or modifying voicemail drop recordings within their personal settings. Specifically, I’d like admins to be able to: -Disable voicemail drop creation/editing at the user role level -Limit agents to using only admin-approved voicemail recordings -Optionally require approval before a voicemail drop becomes available for use This would help ensure brand consistency and compliance across teams, especially in multi-agent environments where message quality and approval processes are important.

As a user, I want to control the timing between messages in a campaign so that they don’t all go out at once. For example, I may want to drip out 50 contacts every 10 minutes until the campaign completes. This would make Campaigns more powerful by allowing users to personalize outreach not just by timing, but also by pacing.

Add the use of signatures to the mobile app

I would like to be able to see what voicemails have been listened to and which haven't. I'd also like the ability to mark a voicemail as "unread" for when it needs to be actioned later.

When a lead decides to schedule or buy our services when we are texting them, I'd like the option to mark this contact with a simple 'scheduled' or 'converted' button so we can more easily track ROI created through Salesmsg. We can create a tag for this as a workaround, but it would be easier to just have 1 button to click to mark as 'converted' for tracking and reporting purposes.

Currently, Salesmsg does not support the ability to pin or highlight specific messages within a conversation thread. This feature would allow me to pin important messages so they remain easily accessible at the top of the conversation, similar to the pinning functionality in platforms like Slack or Microsoft Teams

When our reps add tags to contacts, we have to refresh the page to get them to show up. We'd like to see the data in real time without needing to refresh the page

Please add holidays to business hours and the ability to split up business hours between two shifts for a day.

Member Management